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any time you phone the assistance Line, for those who do not need your card amount, never enter something and wait around right up until you will be requested if you want to make use of your social protection check here variety, date of birth and PIN.
A. If a disconnection takes place, the Examination timer will pause, and also a proctor will make an effort to Speak to you both by means of your computer or by mobile phone. Note: you have to reply or your testing session will probably be revoked.
specialized requirements carefully assessment these specialized needs to be sure your procedure is appropriate Along with the OnVUE on the web testing software.
Please be aware, other candidates may be forward of you in line. The OnVUE software must inform you in which you are in queue. Most examinations are launched by a proctor within 15 minutes with the appointment begin time.
vital: prevent a tests Area with windows or glass partitions that may enable a 3rd party to see your monitor, or your Test might be revoked.
crucial: Upon Examination completion, you should thoroughly close the OnVUE application right before leaving the webcam watch.
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A. Unless it’s in the course of a scheduled split developed into your Test, leaving the webcam watch for just about any explanation or period, even When you have already finished the Examination questions, will cause your exam session becoming terminated and also the exam consequence staying invalidated.
For our products where you'll have questions on accessing the administration interface, We now have produced this webpage especially for you to address your concerns.
Refer to your affirmation, reschedule or reminder e-mail, which might Use a Examine-in to get started on Examination link. If it does, you could simply click this link from 30 minutes in advance of to quarter-hour past your appointment begin time.
A. Sure. Even when the tests Personal computer is locked down for the duration of an Examination, you should still use CTRL+ and CTRL- to magnify content material as much as 200%. usually do not use touchscreen engineering at any time during your Examination.
in case you eliminate link, or if a proctor asks you to restart OnVUE, you'll be able to relaunch the applying as follows:
Headphones and headsets (wired or Bluetooth) will not be allowed Except explicitly approved by your take a look at sponsor